EASY DEPLOYMENT | HIGH USER INTERACTION
USSD (Unstructured Supplementary Service Data) is a global system for mobile (GSM) communication technology that is used to send text between a mobile phone and an application program in the network. It works on all GSM mobile phones and allows a business to effectively reach its customers who were difficult to reach. USSD requires no internet connection as it works on voice connectivity making it a favourable mass communication option.
This technology allows users to interact directly from their cellphones by making a selection from a menu in real-time making it a better option that SMS in terms of customer interaction. USSD menus can be customised to suit the needs of your business and your customers making it a favourable option over SMS.
How can you use USSD for your business? Here are some examples below :
Mobile banking | Mobile Payments | Content Download | USSD Marketing Campaign | Voting | Polling | Customer Self Service | Ticket Purchases | Surveys
Start using USSD for your business! Register an account
- Customised USSD menu to suit your business needs
- No internet connection or data required
- Can integrate with any business system using a web service
- Highly interactive
- USSD codes can work across all mobile networks in the country
- Fast two-way communication due to rapid exchange of data
Our USSD API will enable you to connect to the our USSD Server/Gateway using XML language via HTTP protocol
The following sections describe the XML messages needed to handle a mobile initiated dialog with external applications. The communication is based on the HTTP 1.1 protocol using POST requests.
InterVAS USSD server plays the role of proxy between USSD subscriber and the third party service provider.
Want to integrate through our API? Get our integration documents here
Our pricing models are designed with affordability in mind. We offer competitive rates and ensure that your USSD needs are catered for.
We charge USSD code acquisition, code maintenance and session rates for the duration of your business’s use of the code.
We offer USSD services in the following countries
Want to know more about our USSD services? Register an account here or contact our sales team.
Case studies
MUKURU
Challenge
Mukuru is a secure and effiecient way of sending money across borders in the most shortest and convenient way to currently the following countries : Zambia, Zimbabwe, South Africa, India, Kenya, Lesotho, Malawi, Bangladesh, Cameroon, DRC, Ethiopia , Ghana, Mozambique, Namibia and Pakistan. Their service was provided via website and mobisite hence could not reach low end market users.
Solution
In order to reach the low end market users, a USSD based money remittance solution was provided as an alternative. This solution allows self-service for Mukuru's clientele
Results
Service is running
Case studies
WATER UTILITIES COOPERATION
Challenge
Water Utilities Corporation is the only water supplier in Botswana and had faced numerous challenges due to their manned customer service department. High numbers of office walk-ins and delayed payments by clientele were recorded hence low cash flow for the corporation.
Solution
An omni-channel USSD water bill payment system was introduced, allowing clientele to track their water bills and make payments on their mobile handsets.
Results
The Water Utilities Corporation brand is now a house hold name due to their unique USSD solution. Traffic volumes amount to over 1 million each month registering over half a million pula in revenue for each quarter.
Case studies
JUST GOSPEL SMS VOTING
Challenge
Just Gospel is a singing competition aired on Botswana television. The weekly eliminations and overall winner is dependent on the viewers’ opinion hence the need for an effective solution that allowed a wider audience to be reached.
Solution
An SMS Voting solution was introduced and this allowed the viewer to send a key word to a designated SMS shortcode so as to vote for their favourite contestant.
Results
The solution became a key marketing tool for the competition as over 150,000 SMS votes were registered during the course.
Case studies
Multinational Beverages Company
Challenge
A multinational beverages company's USSD based competition is one that is aimed at helping it achieve revenue growth in the organisation, whilst building brand equity. The competition is normally run in different countries across Africa including Botswana; whereby customers in Botswana stood a chance to win different prizes by participating in the competition.
Solution
A USSD short code was provided for a 3 month competition. Each time a mobile subscriber bought the multinational beverage company's product during the competition, he/she would have to enter a unique code at the back of the cap to a dedicated USSD short code in order to enter the competition and stand a chance to win.
Results
The multinational beverage company's competition registered over 5,000 competition entrants in Botswana.
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